Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, place an order, contact us or interact with us in any other way. Personal data means any information that can be used to identify you, as described further below.

WHO WE ARE

We are Keren's kleding, trading as Hyperlegy through the website hyperlegy.com, a business registered with the Dutch Chamber of Commerce (KVK) under number 96571268 and owned by Mary Drigball.

Business details

Keren's kleding

KVK number 96571268

Richtersweg 46, 6865GG Doorwerth

Email support@hyperlegy.com

PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

Contact details, such as your name, address, phone number and email address.

Account and technical data, such as login details, IP address, browser type, device identifiers and pages visited on our website.

Order information, such as products ordered, order history, delivery address and payment status.

Communication data, such as messages you send us by email or through customer service.

Marketing preferences, such as your consent to receive updates and promotions.

PURPOSE AND LEGAL BASIS OF PROCESSING

We process your personal data for the following purposes and legal grounds under the General Data Protection Regulation (GDPR).

To process orders, handle payments and provide customer support, based on the performance of a contract with you.

To send marketing communication, based on your consent.

To improve our website and services, based on our legitimate interest.

To prevent fraud and monitor security, based on our legitimate interest.

To comply with legal and tax obligations, based on a legal obligation.

MARKETING COMMUNICATION

You will only receive marketing communication if you have given your explicit consent. You can unsubscribe at any time by clicking the link in any email or by contacting us directly.

Our website uses cookies and similar technologies to provide functionality, analyze traffic and personalize content. Non essential cookies are only used after you have given your consent.

HOW WE SHARE YOUR DATA

We do not sell your personal data. We may share it with trusted third parties who help us run our business, such as hosting providers, payment processors, delivery partners and customer service tools. These third parties only process your data to the extent needed to provide their services to us.

DATA SECURITY

We take appropriate technical and organizational measures to protect your data, including secure data storage, access controls and encrypted connections.

DATA RETENTION

We keep your personal data only for as long as necessary for the purposes described above, or as required by law. Order and account information is generally kept for seven years in line with Dutch tax law. Marketing consent is kept until you withdraw it.

YOUR RIGHTS UNDER GDPR

You have the following rights regarding your personal data.

The right to access your personal data.

The right to correct inaccurate or incomplete data.

The right to request deletion of your data.

The right to restrict how we use your data.

The right to receive your data in a portable format.

The right to object to processing based on legitimate interest or marketing.

The right to withdraw consent at any time.

To exercise any of these rights, please contact us at support@hyperlegy.com. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back periodically.

CONTACT

If you have any questions about this Privacy Policy, please contact us at support@hyperlegy.com or by phone at +31 6 13169970.